NEED HELP?
FREQUENTLY ASKED QUESTIONS
WHAT MAKES US DIFFERENT FROM A REGULAR SHOWERHEAD?
Our filtered shower head works to eliminate chlorine, heavy metals (like copper and lead), rust, and sediment from your water. By removing these harmful contaminants it helps protect your hair and skin, leaving them feeling softer, smoother, and healthier.
WILL I ACTUALLY FEEL A DIFFERENCE?
Right from your first shower, most customers notice a difference in how their water feels and how their skin reacts. You’ll likely start seeing clearer changes in your hair and skin within 2–4 weeks, depending on your water conditions and care routine.
DOES IT AFFECT MY WATER PRESSURE?
No! - In fact, you'll notice an improvement in water pressure. Our design ensures a powerful, enjoyable flow while filtering water instantly, all while enhancing the pressure from your pipes without causing any reduction.
I HAVE SENSITIVE SKIN - IS THIS OK TO USE?
Yes - in fact, it was made for it. Reducing harsh chemicals and metals in your water can help minimise irritation. Our filter is designed to gently remove chlorine, heavy metals, and other impurities, making it a great choice for sensitive skin. It helps soothe and protect your skin from the harsh effects of tap water, leaving it feeling softer and less irritated.
HOW WILL I KNOW WHEN THE FILTER NEEDS CHANGING?
You’ll know it’s time to change your filter when you notice a decrease in water pressure or if the water starts feeling harsher on your skin and hair. We recommend replacing the filter every 3 months for optimal results, but if you notice any of these signs sooner, it may be time to replace it. The lifespan can vary based on your water quality and how often the shower is used.
HOW TO INSTALL
HOW EASY IS THIS TO INSTALL?
Setting up your filtered shower head can be done in just 2 minutes. Here's how:
STEP 1: Unscrew that old shower head; most can be taken off by hand, but if needed, then a wrench will do the trick
STEP 2: Now the exciting part; Unbox your Gadg-it filtered shower head and remove all packaging.
(Don't worry about a filter, as every single one of our shower heads comes equipped with one!)
STEP 3: Locate the plumber's tape provided and simply wrap it around the shower arm 3x, making sure to wrap it counterclockwise for the perfect seal. Tear off any excess tape when finished.
STEP 4: Attach our shower head by screwing it on tightly, but be careful not to overtighten. If needed, use a wrench to secure in place.
STEP 5: Run the water for around 20 seconds to flush the filter and get everything running smoothly.
And that’s it! In no time, you’ll be enjoying a shower with cleaner, softer water.
WILL THIS FIT MY SHOWER?
As long as you have shower arm plumbing coming from your ceiling or your wall, you’ll be able to install it. Not compatible with handheld rail shower systems.
SHIPPING & RETURNS
DO YOU SHIP WORLDWIDE?
While we mainly ship to the UK, we’re happy to offer worldwide shipping so everyone can enjoy our product, no matter where you are!
HOW LONG DOES DELIVERY TAKE?
Orders are shipped within 2 business days and are expected to arrive within 3-9 business days, depending on your location.
WHAT IF I AM NOT HAPPY WITH MY ORDER?
Don't worry we have you covered! We offer a 30-day money-back guarentee. Please contact us at support@gadg-it.com of your unhappy with your order.
REPLACEMENT FILTER
HOW OFTEN DOES THE FILTER NEED REPLACING?
Our filters are designed to last up to 3 months. To ensure you get the best performance, we recommend replacing your filter when you reach this point.
WHAT IF I NEED TO REPLACE MY FILTER SOONER?
No need to worry, we’ve got you covered! You can easily purchase a one-time replacement filter directly from our store.